Got questions? We've got the answers

Below are some of our FAQ's for shipping and product information

FAQs

Behind the brand

About ohh my glo

Ohh My Glo is a proudly Australian, female-founded brand created by a spray tanner with over 10 years’ experience. We make smart, clean, fun self-tanning products and accessories so you can get that flawless glow at home. Read more about our founder here

Where are your products made?

All of our products are made in Australia, using high quality ingredients.

Are your products vegan and cruelty-free?

Yes - we do not test on animals, and all our products are vegan-friendly.

Can people with sensitive skin use your products?

Yes - our formulas are gentle and made with skin-loving ingredients. However, we always recommend doing a patch test (for example behind your elbow) before full use.

Are your products safe during pregnancy?

While our ingredients are gentle and non-toxic, we do not make medical claims and recommend checking with your doctor before using any new skincare or tanning product during pregnancy.

Ingredients & Safety

How can I check the ingredients in your products?

Each product page lists the full ingredients — you can easily view them before purchase.

Are your products free from nasties (parabens, formaldehyde etc)?

Absolutely. For example, our setting spray does not contain formaldehyde, paraformaldehyde, mercury, long-chain PFAS, harmful phthalates or parabens.

What should I do if I experience irritation?

If you feel any irritation, stop using the product immediately and consult a healthcare professional. While our products are designed to be gentle, individual reactions can happen.

Self-Tans & Accessories

Here are some FAQ's about our self-tan and accessories

How long will a self-tan last?

With proper prep and care (exfoliate, moisturise, avoid heavy sweating), you can expect your tan to last up to about a week. The better the preparation and maintenance, the longer your glo.

Can I use your tanning products on my face as well as my body?

Yes — most of our tanning products are safe for both face and body. For best results on the face, we recommend options specifically formulated for facial use (droplets or face-tans).

What accessories should I use with a self-tan?

We strongly recommend using an exfoliating glove (to prep/remove old tan), a blending brush (for even application on limbs or tricky areas), a tanning mitt (for hands/arms) and a back applicator (for hard-to-reach spots).

What should I do to prep my skin before application?

First, remove any old tan or dead skin with our tan remover & exfoliating glove. Then moisturise dry areas (elbows, ankles, knees). Apply the self-tanner evenly using one of our mitts or brushes. Finally, set the tan with our Setting Spray to lock it in.

How do I maintain my tan so it fades evenly?

Moisturise daily, avoid heavy exfoliation or long hot baths, and top up small areas if needed. This helps your glow stay smooth, and fade in a nice way rather than patchy.

The Setting Spray FAQ's

What is a self-tan setting spray

Our self-tan setting spray was developed to remove the sticky tan feel after a professional spray tan or tan at home.

Spray the ohh my glo setting spray immediately after your tan and feel the difference immediately. You tan goes from sticky to matte dry in seconds.

Is it a fake tan?

It's not a fake tan, it's a setting spray for fake tans meaning once a tan is applied you can spray this product over yourself and it removes the yucky sticky feeling instantly.

IS OHH MY GLO SETTING SPRAY TOXIC FREE?

Following are commonly recognised toxins identified for this product category that are NOT included in any of the ohh my glo fake tan setting spray:

- Formaldehyde, a known carcinogen.Paraformaldehyde, a type of formaldehyde.Methylene glycol, a type of formaldehyde.

- Quaternium 15, which releasesformaldehyde.

- Mercury, which can damage the kidneys and nervous system.

- Dibutyl and diethylhexyl phthalates, which disrupt hormones and damage the reproductive system.

-Isobutyl and isopropyl parabens, which disrupt hormones and harm the reproductive system.

- The long-chain per- and polyfluoroalkyl substances known as PFAS, which have been linked to cancer.M- and o-phenylenediamine, used in hair dyes, which irritate and sensitize the skin, damage DNA and can cause cancer.

HOW DO I USE THE FAKE TAN SETTING SPRAY?

Shake well before use
Avoid spraying on to your face
Hold 20-30cm away from your body
Spray all over your body or all areas that feel sticky
Helps your tan dry instantly, leaving your skin feeling velvety soft
Helps lock in your tan while it develops
May reduce the transfer of tan onto clothing and bedding
A patch test is recommended before use

HOW MANY APPLICATIONS WILL I GET FROM THE CAN?

Not only is this product convenient but it's super easy to use and mess free! The product has been designed and curated in a way that doesn't waste product or cause any powdery mess. So you can be sure to get rud of your sticky tan and not worry about any other mess!

The can will likely cover anywhere from 3 to 6 tans depending on how much product is required. The kakadu plum extract will ensure you're marinating whilst nourishing your skin at the same time!

WHERE IS OHH MY GLO FAKE TAN SETTING SPRAY MADE?

Ohh my glo is an Australian made and owned company

IS OHH MY GLO FAKE TAN SETTING SPRAY OK IF YOU'RE PREGNANT/BREASTFEEDING?

There are ZERO nasties in our product but if you are pregnant and/or breastfeeding and are at all unsure, please consult pediatrician/obstetrician before using our fake tan setting spray.

WHERE CAN I APPLY THE PRODUCT?

You can apply the product to any area of your body that you feel sticky. Concentrate on nooks and crannies; around the bum, knees, under the boobs, underarms and kneck area. Try and avoid spraying the product near your face and eyes if you can.

Where do I store the product?

Store in a cool, dry place
Protect from direct sunlight
Do not exceed temperatures of 50°C/122°F
Keep out of reach of children

IS THE PRODUCT RECYCLABLE?

This productr is fully recyclable! Please recycle the lid and bottle when you've finished the product

IS THE PRODUCT VEGAN FRIENDLY?

Yes! This product is proudly vegan friendly and not tested on animals

Shipping & Delivery

Do you ship internationally?

Yes — we ship worldwide so you can access our products wherever you are. (With the exception that the Setting Spray is not shipped outside Australia.)

How long will shipping take?

Domestic (Australia) orders normally arrive within 2–3 business days. For international orders, allow about 7–14 business days, depending on your location.

What shipping methods do you use?

We use standard tracked shipping for Australian orders and appropriate international courier or postal services for overseas.

Can I track my order?

Yes - once your order ships, you will receive a tracking number so you can keep an eye on its progress.

What if my package is lost or damaged in transit?

Please contact us at info@ohhmyglo.com as soon as possible. We’ll work with the courier to investigate and will do our best to resolve any issue promptly. Please note that once we send of your package we cannot be liable for lost or stolen goods.

Returns & Exchanges

What is your return policy?

At Ohh My Glo, we want you to glo with confidence.

We’re confident you’ll love your glo - and we want you to feel just as confident shopping with us. If it’s not a match, you can return the product within 30 days of purchase, and we’ll refund you the price of the product.  whether you’ve changed your mind or simply decided it’s not for you, you can return it within 30 days of receiving it for a refund for the price of the products. Just get in touch with us at info@ohhmyglo.com

Please refer to our returns and refund policy here.

Troubleshooting & Tips

My tan looks patchy - what went wrong?

A patchy result often comes from one or more of these: insufficient skin prep (dead skin + old tan), lack of moisturising dry areas, uneven application, or heavy sweating/humidity during development. For next time: exfoliate well, moisturise dry spots, apply evenly using our mitt/brush.

My tan faded quickly — why?

Tan fading prematurely can be from frequent hot baths/showers, heavy exfoliation, sweating (gym/swimming) or not moisturising. Using a good maintenance routine (moisturise daily, gentle cleansing) helps prolong your glow.

How do I remove an old tan before re-application?

Use our exfoliating glove (with or without our tan remover product) to lift the old glow gently, rinse, and then prep your skin freshly before applying a new tan.

Can I mix your product with another brand’s tan?

Yes — our Setting Spray works on any brand’s tan. However, for best results we recommend using our full range (tan + accessories + setting spray) since they’re designed to work together seamlessly.

Does your self-tanner smell like typical fake tan products?

We’ve worked hard to minimise unwanted odours. For example, our medium-dark tan is unscented with an odour-eliminating formula — so you get the glow without the classic fake-tan smell.

Can't find your answer?

We would LOVE to hear from you! Send us an email and ask us a question.

Please email us at info@ohhmyglo.com